:root {
  --support-accent: #e10600;
  --support-accent-dark: #c00500;
  --support-bg: #ffffff;
  --support-text: #111111;
  --support-muted: #6b7280;
  --support-line: #ececec;
  --support-shadow: 0 16px 40px rgba(17, 17, 17, 0.14), 0 4px 12px rgba(17, 17, 17, 0.08);
  --support-fab-size: 56px;
  --support-fab-gap: 16px;
  --support-fab-offset: calc(var(--support-fab-size) + var(--support-fab-gap) + env(safe-area-inset-bottom, 0px));
}

html[data-support-theme="gov"] {
  --support-accent: #0452a8;
  --support-accent-dark: #034688;
}

#tip-support {
  position: fixed;
  right: max(16px, env(safe-area-inset-right, 0px));
  bottom: max(16px, env(safe-area-inset-bottom, 0px));
  z-index: 2147483647;
  width: var(--support-fab-size);
  height: var(--support-fab-size);
  pointer-events: none;
}

#tip-support.is-open {
  width: min(380px, calc(100vw - 24px));
  height: min(560px, calc(100dvh - 24px - env(safe-area-inset-bottom, 0px)));
  max-height: calc(100dvh - 24px - env(safe-area-inset-bottom, 0px));
}

.tip-support-fab {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  border: none;
  border-radius: 50%;
  background: var(--support-accent);
  color: #fff;
  box-shadow: 0 6px 22px color-mix(in srgb, var(--support-accent) 45%, transparent);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  pointer-events: auto;
  transition: transform 0.2s ease, background 0.2s ease, box-shadow 0.2s ease;
}

.tip-support-fab:hover {
  transform: scale(1.05);
  background: var(--support-accent-dark);
}

.tip-support-fab[hidden] {
  display: none !important;
}

.tip-support-fab svg {
  width: 28px;
  height: 28px;
  display: block;
}

.tip-support-panel {
  position: absolute;
  inset: 0;
  display: none;
  flex-direction: column;
  background: var(--support-bg);
  border: 1px solid var(--support-line);
  border-radius: 14px;
  box-shadow: var(--support-shadow);
  overflow: hidden;
  pointer-events: auto;
  font-family: Inter, "Open Sans", system-ui, -apple-system, sans-serif;
}

.tip-support-panel.is-open {
  display: flex;
}

.tip-support-head {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  background: #f8f9fa;
  border-bottom: 1px solid var(--support-line);
}

.tip-support-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.tip-support-avatar {
  flex: 0 0 34px;
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--support-accent);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
}

.tip-support-avatar svg {
  width: 20px;
  height: 20px;
}

.tip-support-title {
  font-size: 15px;
  font-weight: 600;
  color: var(--support-text);
  line-height: 1.25;
}

.tip-support-sub {
  font-size: 12px;
  color: var(--support-muted);
  margin-top: 2px;
}

.tip-support-close {
  flex: 0 0 32px;
  width: 32px;
  height: 32px;
  border: none;
  border-radius: 8px;
  background: transparent;
  color: #495057;
  font-size: 26px;
  line-height: 1;
  cursor: pointer;
}

.tip-support-close:hover {
  background: rgba(17, 17, 17, 0.06);
  color: var(--support-text);
}

.tip-support-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow: auto;
  padding: 16px;
  background: #f3f4f6;
  display: flex;
  flex-direction: column;
  gap: 10px;
  align-items: stretch;
}

.tip-support-msg {
  display: block;
  width: fit-content;
  max-width: 88%;
  padding: 10px 12px;
  border-radius: 16px 16px 16px 6px;
  background: #fff;
  border: 1px solid var(--support-line);
  color: var(--support-text);
  font-size: 14px;
  line-height: 1.45;
  box-shadow: 0 1px 2px rgba(17, 17, 17, 0.04);
  word-break: break-word;
}

.tip-support-msg strong {
  display: block;
  margin-bottom: 4px;
  font-size: 13px;
  color: var(--support-accent);
}

.tip-support-msg--user {
  align-self: flex-end;
  margin-left: auto;
  margin-right: 0;
  border-radius: 16px 16px 6px 16px;
  background: var(--support-accent);
  border-color: var(--support-accent);
  color: #fff;
  box-shadow: 0 2px 8px color-mix(in srgb, var(--support-accent) 28%, transparent);
}

.tip-support-msg--operator {
  align-self: flex-start;
  margin-right: auto;
  margin-left: 0;
}

.tip-support-foot {
  flex: 0 0 auto;
  padding: 12px;
  padding-bottom: max(12px, env(safe-area-inset-bottom, 0px));
  border-top: 1px solid var(--support-line);
  background: #fff;
}

.tip-support-input-wrap {
  display: flex;
  gap: 8px;
  align-items: center;
}

.tip-support-input {
  flex: 1 1 auto;
  min-width: 0;
  height: 42px;
  padding: 0 12px;
  border: 1px solid #d1d5db;
  border-radius: 10px;
  font: inherit;
  font-size: 14px;
  color: var(--support-muted);
  background: #f9fafb;
}

.tip-support-send {
  flex: 0 0 auto;
  height: 42px;
  padding: 0 14px;
  border: none;
  border-radius: 10px;
  background: var(--support-accent);
  color: #fff;
  font: inherit;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  opacity: 1;
  transition: background 0.15s ease, opacity 0.15s ease;
}

.tip-support-send:hover {
  background: var(--support-accent-dark);
}

.tip-support-send:disabled {
  cursor: wait;
  opacity: 0.65;
}

@media (max-width: 768px) {
  :root {
    --support-fab-gap: 20px;
  }

  #tip-support {
    right: max(14px, env(safe-area-inset-right, 0px));
    bottom: max(14px, env(safe-area-inset-bottom, 0px));
  }

  #tip-support.is-open {
    width: calc(100vw - 24px);
    height: min(72dvh, calc(100dvh - 24px - env(safe-area-inset-bottom, 0px)));
    max-height: calc(100dvh - 24px - env(safe-area-inset-bottom, 0px));
  }

  .has-tip-support .wiz-main,
  .has-tip-support #main,
  .has-tip-support .login-pane,
  .has-tip-support .main-content-wrapper,
  .has-tip-support .login-content-inner,
  .has-tip-support .left-content-wrapper,
  .has-tip-support .login-left-col-wrapper,
  .has-tip-support .wrapper {
    padding-bottom: calc(20px + var(--support-fab-offset)) !important;
  }

  body.has-tip-support {
    padding-bottom: calc(20px + var(--support-fab-offset)) !important;
  }
}

/* Hide legacy support widgets when unified tip-support is active */
body.has-tip-support #chatra,
body.has-tip-support .support-circle,
body.has-tip-support #buttonchatsupport,
body.has-tip-support #support-window,
html.tip-support-ready #chatra,
html.tip-support-ready .support-circle,
html.tip-support-ready #buttonchatsupport,
html.tip-support-ready #support-window {
  display: none !important;
  visibility: hidden !important;
  pointer-events: none !important;
  opacity: 0 !important;
}